World map designer bag1/25/2024 ![]() It is our desire to offer every customer a pleasant experience, as such we reserve the right to decline any order if we identify through electronic analysis an unreasonable return sequence. The customer will be responsible for the cost of returning the goods to Patricia Nash. International orders will not receive a prepaid label. By using our online return process, you accept that we will subtract the $5.00 flat rate return for the shipping cost of your return. Shipping and handling fees are not refundable. You will be refunded the amount paid for returned products at the time of purchase. This may vary seasonally due to high volume periods. Return processing usually takes 5-10 business days after the receipt of your package. You may also return your product(s) at our Patricia Nash store in Knoxville, TN, with original proof of purchase. Once communication has been received requesting the return, we will provide a pre-paid UPS return label via email. If you need further assistance, please call 1-87 to speak with one of our customer service professionals or fill out the Contact Us section of the website. The quickest way to return an item purchased at or is via our automated return system: CLICK HERE Please note, defective or damaged footwear can only be returned if it is unworn. Unused merchandise (with tags attached) not accompanied by an original receipt may be returned for a credit for the value of the item’s current selling price. ![]() If within 60 days of purchase from you wish to return your unused merchandise, you may do so when accompanied by the original proof of purchase, with tags attached. We offer $5.00 flat rate returns on all domestic orders (plus applicable taxes). If you wish to return unused merchandise with tags attached, you may do so when accompanied by the original proof of purchase from Any Used or FINAL SALE itemsmay not be returned. We want you to be pleased with your Patricia Nash purchase. Note that there may be delays in returns at this time due to regulations put in place following COVID-19 restrictions.
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